PRIVACY POLICY

Last Updated: 10/15/2025

1. INTRODUCTION

Welcome to ANTOINETTE ("we," "us," "our"). This Privacy Policy explains how ANTOINETTE GENTEMPO PUBLISHING LLC collects, uses, discloses, and protects information that applies to our website at https://antoinettemusic.com, our private community, and any related services (collectively, the "Services").

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services.

2. INFORMATION WE COLLECT

2.1 Information You Provide to Us

We collect information you provide directly to us, including:

Account Information:

• Name
• Email address
• Password (encrypted)
• Any other information you choose to provide

Payment Information:

• Payment transactions are processed through Stripe, our third-party payment processor
• We do not store your full credit card information on our servers
• Stripe collects and processes your payment information in accordance with their privacy policy

Communications:

• Content of your communications when you contact us
• Community discussions and comments on live streams
• Participation in Q&A or live virtual interactions

Free Music Download:

• Email address provided in exchange for free unplugged download

2.2 Information We Collect Automatically

Usage Information:

• Pages viewed and links clicked
• Community engagement patterns
• Streaming activity
• Time spent on different sections

Device Information:

• Device type and operating system
• Browser type and version
• IP address
• Unique device identifiers

Cookies and Similar Technologies:

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can instruct your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our Services may not function properly without cookies.

2.3 Information from Third Parties

We use the following third-party services:

• GoHighLevel (GHL): Website hosting, email marketing, and community management
• Stripe: Payment processing
• Disco: Music streaming platform

These services may share information with us as described in their respective privacy policies.

3. HOW WE USE YOUR INFORMATION

3.1 To Provide and Maintain Services

• Create and manage your account
• Process subscription payments
• Provide access to exclusive content (unreleased music, live streams, Q&A sessions, live virtual interactions)
• Facilitate community features and interactions
• Send service-related notifications
• Provide customer support

3.2 To Communicate With You

• Send newsletters and promotional materials
• Provide updates about new music, merchandise, and tours
• Announce community events and exclusive content
• Respond to your comments, questions, and requests
• Send transactional emails related to your account or subscription

3.3 To Improve and Analyze Services

• Monitor and analyze trends, usage, and activities
• Improve user experience and content delivery
• Develop new features and services
• Understand community engagement patterns

3.4 For Safety and Security

• Detect, prevent, and address technical issues
• Prevent fraud and other illegal activities
• Protect the rights and safety of ANTOINETTE and our users
• Comply with legal obligations and enforce our Terms and Conditions

4. HOW WE SHARE YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties.

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

• GoHighLevel (GHL): Website hosting, email management, and community platform
• Stripe: Payment processing and billing
• Disco: Music streaming services

These service providers are contractually required to use your information only as necessary to provide services to us and to protect the confidentiality of your information.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid requests by public authorities (e.g., court orders, subpoenas)
• Legal proceedings or regulatory requirements
• Investigations of potential violations of our Terms and Conditions

4.3 Protection of Rights

We may disclose information to:

• Protect the rights, property, or safety of ANTOINETTE, our users, or others
• Enforce our Terms and Conditions and other agreements
• Prevent fraud, security issues, or technical problems

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.

5. YOUR PRIVACY RIGHTS

5.1 General Rights

You have the following rights regarding your personal information:

Access and Portability:

• Request access to the personal information we hold about you
• Request a copy of your information in a portable format

Correction:

• Request that we correct inaccurate or incomplete personal information
• Update your account information through your account settings

Deletion:

• Request that we delete your personal information
• Subject to certain exceptions (e.g., when we need to retain it for legal compliance)

Opt-Out of Marketing:

• Unsubscribe from promotional emails by clicking the unsubscribe link
• You may still receive transactional emails related to your account or subscription

5.2 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know:

• Request information about the categories and specific pieces of personal information we have collected
• Request information about the categories of sources, purposes for collection, and third parties with whom we share your information

Right to Delete:

• Request deletion of your personal information, subject to certain exceptions

Right to Opt-Out:

• While we do not sell personal information, you have the right to opt out if we ever do so in the future

Right to Non-Discrimination:

• We will not discriminate against you for exercising your CCPA rights

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

• Encryption of data in transit (SSL/TLS)
• Secure authentication mechanisms
• Access controls and authorization systems
• Regular security assessments
• Secure hosting infrastructure

7. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Active Accounts:

• We retain your information while your account is active
• Information necessary to provide Services to you is retained throughout your subscription

Canceled Accounts:

• When you cancel your subscription, we may retain certain information for legal and accounting purposes
• Transaction records may be retained for tax and financial reporting requirements
• We may retain aggregated, anonymized data for analytical purposes

8. CHILDREN'S PRIVACY

Our Services are intended for users who are at least 18 years old. We do not knowingly collect personal information from individuals under 18.

If we become aware that we have collected personal information from someone under 18, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. INTERNATIONAL USERS

Our Services are operated in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

By using our Services, you consent to the transfer of your information to the United States. The data protection laws in the United States may differ from those in your country.

10. THIRD-PARTY LINKS

Our Services may contain links to third-party websites or services that are not owned or controlled by us, including:

• Social media platforms
• Merchandise stores
• Music streaming services
• Other artist websites

We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

When we make material changes, we will:

• Post the new Privacy Policy on this page
• Update the "Last Updated" date at the top
• Notify you by email or through a prominent notice on our website
• Provide a reasonable time period for you to review the changes

Your continued use of the Services after any changes indicates your acceptance of the updated Privacy Policy.

12. CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

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